I am in my late 60’s and I wished to upgrade my PC from Windows XP to Windows 7. I was advised that XP was no longer going to be supported. So, I searched and found GuruAid on-line and I spent a long time with one of their representative. Promised to assist us resolve an issue with Microsoft for £100 after which requested for £159.ninety nine for two 12 months annual maint payment. They have not been able to resolve problem with microsoft and we feel they’ve totally misled us.
Thought by ringing 0800 num iwas safe BEWARE ASK FIRST. Use this feedback board to go away complaints and evaluations about GuruAid. Discuss the issues you’ve had with GuruAid and work with their customer service team to discover a decision.
I allow them to repair an issue which they did but now they call 4x’s a day from completely different numbers and will not take “no” or “cease calling” as my answer. I have now checked this site and it appears to be a SCAM,they put some Malware on my laptop,if you want to check just do a search on google or youtube. I suppose you ought to be ashamed of your self….. Actually scratch that, I think you may be one of those people who just doesn’t care about anyone else. They took £111.00 from my account and this is for a 12 months and I am wondering if they take the cash out again earlier than the 12 months is up and you aren’t able to do something about it.
If you cant fix it, in the case of 30 days. Its very easy to know why they are extra nervous concerning the guarantee than really fixing the issue. They are aware of rip-off and warned No firm can ever remotely see what goes on along with your laptop. I even petsofoz com have been a customer of GuruAid since my home was struck by lightning earlier this year and I needed to get all new tools. I would recommend them to anyone. Their technicians are excellent, responsive, simple to speak with, do their jobs efficiently whereas explaining what they are doing.
Just plan on being on the phone for a few hours. It is their job to try to get you to resume and extend contract you name them for help. So be affected person and say you will renew nearer to time of expiration date… But love the work they do and haven’t had ANY issues with them. I try and name once a month for PC clean up.
Have been with them for a quantity of years. Highly suggest them to anyone with a computer or IPad and isn’t too digital savvy. I received a name from somebody asking only if i used to be satisfied with my remote session i had with my virus safety co 2 weeks prior i said yes and hung up. Stay away most of their critiques on Google is fake. I do not clam to finest or biggest at cyber security but I know sufficient to spot virus and spywear and scammers.
Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights. A 14 day trial of the Premium options is pre-selected. You might deselect this if you want, and it will not diminish the scanning and elimination capabilities of the program. If certainly one of your security functions (e.g., third-party firewall) requests permission to allow DIG.EXE entry the Internet, allow it to take action. A Notepad doc ought to open mechanically known as checkup.txt; please publish the contents of that document.
In general I would keep away seriously. When I feel higher and I actually have extra time I will provide you with extra however after being with them for a minimal of 15 years, I truly have gone to hell and again.