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However, we additionally like for our clients to find a way to depend on shuttle services, and that clearly did not occur right here. I’m disappointed to read about your experience and curious to see how similar conditions could be avoided in the future. Someone from our Quality Assurance team shall be reaching out to you quickly through e mail to have the ability to give you a chance to describe what occurred in more element. Vacation Express should get a negative 5 evaluate. My friends and I experienced the worst journey to the Dominican Republic in September 2017.
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Royalton hotel workers pretended that they haven’t any association with Vacation Express, which was also a lie as a result of Sunwing group owns Vacation Express. This is one big rip-off operation, I advise to stay away from these so known as deals!!! I won’t ever use Vacation Express once more and will dedicate my time to unfold the word on the internet. We haven’t even left and I’m exhausted from trying to get our money moved from an old booking they cancelled to the new reservation. I’ve called 3 occasions up to now totaling more than 3 hours on hold solely to be told once more tonight that there’s no supervisor and someone would call me again in 24hrs.
It was simple to guide and the expertise was great. What was even better was that I was in a position to take a direct flight from Portland to Cabo. There had been no delays and going by way of customs at each ends of the flight was painless. We paid our own way to airport and practically missed our flight.
The food & drinks at the resort had been nice. Service at the resort was nicely above & beyond what I had anticipated. Vacation Express made it so easy to e-book & pay for our flight & resort all collectively. Edit – It’s NOT a scam, just one other company is calling me five times a day with the same name making an attempt to guide me, but trip express has taken legal motion towards them.